Online sessions can be useful when travel is difficult, schedules are tight, you live outside Kolkata, or you simply feel more comfortable speaking from your own space. The work follows the same principles as in-person counselling: careful listening, psychological understanding, collaborative goals and methods chosen around the concern.
Choose a quiet setting, keep your device charged, and use headphones if privacy is limited. If another person is present in the space, it is better to say so at the beginning. A private environment protects both the quality and confidentiality of the conversation.
Online sessions are available for individual and relationship counselling, and may be used for adolescent work when the format is appropriate. Location, age, safety and the nature of the concern are considered before confirming suitability.